Heather, 30-something, lives in Portland, Oregon, with her husband, kids, and the Cosmetic Connection main office. She has shoulder length dark blonde hair, blue eyes, and a fair, dry/sensitive complexion that has slightly pink/neutral undertones. Heather is vegan and enjoys finding products that fit with her earth-friendly lifestyle.
Amy, in her 30s, is a stay-at-home mom of three from Houston, Texas, with shoulder-length blonde hair, green eyes and a fair complexion. Her sensitive skin is mostly normal, except in the winter months when the humidity of Houston is gone and she gets a little dry. She swears by Cetaphil’s cleanser and moisturizer to keep her skin smooth and clear (anything else makes her itch) and wears very little makeup day to day.
Denise is a 33-year old paralegal from Phoenix, Arizona. Denise has long strawberry-blonde hair and blue-green eyes, and a super fair complexion with combination skin. Her skin does not tend to break out very often. Denise is still looking for the "perfect" cleansing regimen, and having fun looking!
Judith, 59, lives in Washington, DC, where she works part time in the advertising department of a major newspaper, runs an on line jewelry business, as well as a major mailing list and web site for art quilters on line. A natural blonde until she reached her 40's, her dark blonde hair is cropped short and highlighted. She has brown eyes and sensitive/normal to dry fair skin with neutral to yellow undertones. Makeup concerns vary from season to season in Washington, as the weather goes from one extreme to the other. Judith prefers a liquid, cream or gel foundation with sheer to medium coverage and never leaves home without foundation, blush, mascara and lipstick. Her main skin care concerns are fine lines and uneven skin tones and she is always in search of a perfect new product!
Kristen is a 26-year-old government employee and mother of one from a Texas town just east of Houston. Kristen frequently makes trips to Houston for cosmetics and skincare and the people at the Laura Mercier counter and the Sephora store know her by name. She has combination skin that is exacerbated in the summer (due to the extreme humidity in Texas) and normal to dry in the winter. She is acne prone with redness around the nose and chin and a handful of red acne scars, which she is always looking for something to even those out. Until then she has settled into finding the perfect foundation/concealer/powder system to cover it. Kristen has large, almond-shaped blue/green eyes that she considers to be her best feature. She is a natural brunette but highlights so it's blonde and "Julia Robert's curly" that she straightens.
Kristen A. is a 27-year-old makeup artist living in Portland, OR. She’s been doing makeup on anyone who would let her since she turned 14. Her work history has almost always surrounded the cosmetics industry and includes developing makeup products for a known cosmetics company. Kristen’s German heritage gives her creamy (A.K.A. very pale) skin, soon to start showing all the sun-damage from growing up tanning in Southern California. Her combination skin also has a history of breakouts up until 4 years ago. She has blue eyes and long, medium brown hair that changes with blonder highlights in the summer and bronze tones in the Fall. Her skincare routine involves a healthy diet, gentle products, and sun protection every single day. Makeup for her is anything from 5 minutes and run, to a 1-hour creation when there’s time to just play. Her favorite exfoliator for the softest skin ever is baking soda and water. Kristen is addicted to lip balm and doesn’t leave the house without defined brows, concealer and mascara.
Lisa is in her early thirties, and hails from Columbus, Ohio. She has very fair skin that tends to be "combination," with unexpected rages of sensitivity. Lisa's heritage is rather mixed - mostly Hungarian, with some Scottish and French mixed in with a dash of Native American. Her very fair skin tans like nobody's business, and produces a myriad of freckles, so she always wears plenty of sunscreen (Peter Thomas Roth Ultra-Lite SPF 30). Lisa has golden-green eyes, and mop-thick brown hair, which she keeps under control with Terax Conditioner. Lisa's main beauty concerns are puffy, sensitive, "circled" eyes, (which she remedies with Creme de La Mer applied at night, and Avon Lighten Up Plus in the daytime) and keeping her sensitive skin calm and clear.
Marissa is 40 years old, Italian/Polish, with dark brown hair (virgin color) that's now a great shade of red (Garnier), with dark brown eyes and olive skin. She has normal to slightly dry skin, with a touch of redness in the cheeks. She loves the DDF skincare line, and just discovered Avon all over again. Her latest purchase was Clarins Radiance Plus Self-Tanning Cream. Marissa has been and always will be a make-up junkie... loves foundations and lipsticks, and now is on a quest for the perfect bronzer.